FAQs

FAQ

FAQ

Welcome to the Frequently Asked Questions page.

Here we have answered some of the most common questions we get asked. If anything is unclear, or if you have a question that isn't on the list, please feel free to call or email on the contact form.

  • Do you offer branded or bespoke items?

    We are able to supply bespoke items. Please contact the Office to discuss the options and to obtain a quotation. We will gladly help if you are unsure what you need.

    Take a look in the Gallery for ideas.

  • What is your minimum quantity?
  • What is the lead time for bespoke packaging?
  • Can you give me a ball park figure?

 

Product Info

  • What are your products made of?
  • Are your products recycled?
  • What is the minimum order?
  • Do you have a sample service?

 

Payment

  • Do your prices include VAT?
  • Whats the easiest way to pay?
  • Can I pay by BACS / Bank Transfer?
  • What is your returns policy?
  • Do you offer Discounts?

 

Delivery

  • How long does it take to receive stock items?
  • Can I collect?
  • Can I ship abroad?
  • Can I see my previous orders?